Do you enjoy giving great customer service?
Do you enjoy working as part of a dynamic team?
If so, we have just the opportunity for you at our Bristol practice!
What your typical day will look like
You will assist our practice owner and the surgery team by carrying out the vital role of receptionist. You will be ensuring that the best possible service is given to our clients and their pets. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success. You will have a personal approach, be empathetic, proactive, organised, computer literate, and have a genuine desire to support the business and help it grow. You will also need to be confident in account management and practice administration as well as keeping up to date with all of the services we can offer.
This position is for weekends only (14.5 hours) You will be joining the Practice Owner and his wonderful friendly and experienced team at the surgery located close to a great selection of local amenities, easy access to public transport and the M4.
The attributes required
You are calm, attentive and always focus on the client's needs with previous experience of a client-facing industry. You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets. You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet, so it is important to show sensitivity and compassion. Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice. Previous veterinary experience is desirable.
In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and 28 days annual leave (pro-rata)We are an equal opportunities employer
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Beyond all else, we’re committed to animal health and welfare, and we absolutely put pets first. The most powerful relationships we have are with pets...