Receptionist Part-time


Bristol, England, United Kingdom



Aug 22


Do you enjoy giving great customer service? Do you enjoy working as part of a dynamic team? If so, we have just the opportunity for you at our Bristol practice.

What your typical day will look like

You will assist our practice owner and the surgery team in carrying out the vital role of receptionist. You will be ensuring that the best possible service is given to our clients and their pets. Your ability to build strong relationships with our clients, their pet,s and the practice team will be critical to your success.

You will have a personal approach, be empathetic, proactive, organised, computer literat,e and have a genuine desire to support the business and help it grow. You will also need to be confident in account management and practice administration as well as keeping up to date with all of the services we can offer.

This is a part-time role and as far as possible we are keen to be flexible with the number of hours required but we would need a minimum of 14.5 hours per week covering Saturday and Sundays.

The attributes required

You are calm, attentive and always focus on the client's needs with previous experience in a client-facing industry. You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.

You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy’s first visit to the vet, so it is important to show sensitivity and compassion. Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

Previous veterinary experience is desirable.

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and 28 days annual leave (pro-rata)

We are an equal opportunities employer.  

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Beyond all else, we’re committed to animal health and welfare, and we absolutely put pets first. The most powerful relationships we have are with pets...